Welcome to Beacon Lodestar app for mobile

Beacon Lodestar gives your marina a direct line to Beacon’s team, systems, and support right from your phone.

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Beacon Lodestar

Beacon Lodestar is Beacon’s mobile-first support and operations platform, designed specifically for marinas. It centralizes communication, support requests, and system visibility so issues get resolved faster without guesswork, back-and-forth emails, or phone calls.

Features

Designed for the unique demands of marina operations and waterfront properties.

Centralized Support Hub

Submit tickets, track progress, and communicate with Beacon’s team all from one simple interface.

Location-based issue tracking

Report and track wifi and access point problems tied to specific dock locations.

Real-time system visibility

See system status, updates, and resolution progress in real time no wondering who’s working on what.

What customers say

"Lodestar cut our support response time in half. We know exactly what's happening at every dock."
Marina Manager, Florida Keys
"The location-based reporting saved us hours every week. No more vague 'WiFi is down' calls."
Yacht Club, Great Lakes

Proven results for marina operations

60%

Faster response times

85%

Fewer support escalations

99.2%

Network uptime average

How Lodestar works

Report issues instantly

Staff report WiFi or access problems tied to specific locations and docks.

See all requests

Every ticket flows into one dashboard with full context and location data.

Track in real time

See status updates, response times, and system health without leaving the platform.

Resolve and improve

Close tickets and use data to prevent future issues at problem locations.

Ready to streamline operations

See how Beacon Lodestar can reduce support overhead and keep your marina connected.

Schedule a callDownload mobile app

FAQ

Common questions about Beacon Lodestar and how it works for marinas.

What is Beacon Lodestar

Beacon Lodestar is a centralized support and operations platform designed for marinas and waterfront properties. It consolidates wifi monitoring, access control tracking, and support ticket management into one dashboard so your team can respond faster and see system health in real time.

Can Lodestar integrate with existing systems

Yes. Lodestar connects with Beacon wifi installations, access control systems, and most standard marina management software. Our team handles the integration during setup.

How quickly can we deploy Lodestar

Most marinas are live within two weeks. We handle all configuration and staff training. Your team can start reporting issues and tracking support on day one.

Does Lodestar work for multiple locations

Absolutely. If you manage multiple marinas or properties, Lodestar gives you a unified view across all locations while letting each site manage its own operations.

What kind of support do you provide

We offer 24/7 technical support, onboarding training, and ongoing optimization. Your dedicated account manager is available for questions and system improvements.

Still have questions

Reach out to our team for a detailed conversation about your marina.

Contact us